Privacy Policy

We may collect the following information from our website users: first name, last name, street address, area, city, and phone numbers. Additionally, we may collect information related to previous orders.

Non-personal information (or "Non-PII") and demographic information are gathered, which does not reveal your personal identity. We, along with third-party service providers, may collect Non-PII such as your MAC address, computer type, screen resolution, operating system version, internet browser, and demographic data, such as your location, gender, and date of birth. PII may be aggregated in such a way that the final product does not personally identify you or any other site user. For example, PII may be used to calculate the percentage of users with a specific area code. We, along with third-party service providers, may also use cookies, pixel tags, web beacons, and other similar technologies to provide you with a better service, more tailored information, and facilitate your continued use of our website. If you do not wish to have information collected through cookies, most browsers offer simple procedures to refuse cookies. To learn more about cookies, please visit http://www.allaboutcookies.org/.

We use IP addresses for purposes such as calculating site usage levels, diagnosing server problems, and managing the site. We may also use and disclose IP addresses for all the purposes we use and disclose PII. Please note that we handle IP addresses, server log files, and related information as well as Non-PII, unless required otherwise by applicable law.

IP Addresses are the Internet Protocol addresses of the computers you use. Your IP address is automatically assigned to your computer by your Internet Service Provider (ISP). This number is determined and automatically recorded in server log files when users visit the site, along with the time of the visit and the page visited. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites.

Additionally, some of your information, such as your phone number and email, may be shared with notification services, for example, onesignal.com, which acts as a third party for executing notifications.

Our site uses cookies to remember users on the site and enhance the user experience. For example, when users with accounts return to the site, cookies identify these users and allow the site to provide some user-specific information, such as login information, location selection, and country language choice, as well as any other information we may collect in the future. We do not sell the information we collect to third parties.

For account registration, we require you to provide your email address and any other information needed to contact you online and by phone. We use your email address and other contact information you provide to confirm your request and inform you if there is a problem with the request, so one cannot register without an email address. Once registered, you can log in later to update, modify, or delete any inaccurate data through the "My Account" link on the user's home page. You can also choose not to provide us with your email address, but you will not be able to register on the network site and place orders. We provide some of your contact information (name, last name, delivery address, and phone number) to the restaurant you placed the order with. We also use this information to facilitate and enhance your use of the site, communicate with you, and for internal use and to comply with any legal requirements. This information may be disclosed to our employees and all parties involved in fulfilling your order or analyzing and supporting your use of the site. We do not sell or disclose your personal contact information to others beyond what is specified in this privacy policy without your permission, unless required or obligated to do so (for example, in case we are required to do so by court order or for fraud prevention or other criminal activities).

When placing an order through the site, you are required to select a payment method. We do not handle or store your credit/debit card information, as orders can be paid for at the door directly to the restaurant using various methods such as cash, credit card, or payment checks. Online credit/debit card payment is merely an additional payment option. For credit/debit card transactions, we send your full card information to the appropriate card company in an encrypted format according to globally accepted regulations during the order process. At your option, we store a portion of your card information in an encrypted format, with full care to maintain physical, electronic, and procedural safeguards regarding your credit card information.

The personal information required during the order process includes name, address, phone number, email address, and similar details used for identification and order fulfillment. The personal information collected on our site will be shared with our branches when fulfilling your order and used to inform you about the status of your order. Personal information will not be shared with any of our business partners, affiliates, or other services we benefit from without your permission and will be kept confidential and not disclosed to external parties, unless required by applicable legislation.

While browsing our site, we collect browsing data and information flow that shows the pages you visited on the site and the features you used or the duration of your visit to a particular page, etc. This information does not reveal or link to your personal identity. We use this information to complete, support, and analyze your purchases, facilitate and enhance your use of the site, comply with any legal requirements, and provide or work with others to provide targeted advertising or recommendations about the site or third-party sites and for internal purposes. This information may be disclosed only to our employees and those involved in processing your transaction, delivering your order, and analyzing and supporting your site use.

We do not sell or rent your personal information to others for marketing purposes. We may combine your information with information we collect from other companies and use it to improve and personalize our services, content, and advertisements. If you do not wish to receive marketing communications from us via email or participate in our ad customization programs, simply inform us of your choice via email or log into your account on the site and change the relevant settings from the "My Account" link on the user's home page.

We may disclose your personal information to our employees but not to any other parties. We may disclose your information as necessary to protect our legal rights, if the information pertains to harmful behavior or even threatened behavior, or if we have a good faith belief that such action is necessary (1) to comply with legal requirements or court orders or legal procedures presented to us or (2) to protect and defend our property or other rights, site users, or the public. This includes sharing information with other companies and organizations for fraud protection and credit risk management.

We may disclose PII:

• To third-party service providers who provide services such as website hosting, data analysis, payment processing, order fulfillment, infrastructure, IT services, customer service, email delivery, credit card processing, and similar services to enable them to provide services.
• As we believe necessary (a) under applicable law, including laws outside your country of residence (b) to comply with legal procedures (c) to respond to public and governmental authority requests, including public and governmental authorities outside your country of residence (d) to enforce our terms and conditions (e) to protect our operations or those of any of our affiliates (f) to protect our rights, privacy, and safety or those of our affiliates, you, or others, and (g) to allow us to pursue available remedies or mitigate damages we may sustain.

When you visit our site, the server sends a "cookie" to your computer. This cookie is a small amount of information that identifies you as a user of our system. Cookies save you time by storing your contact information. Cookies do not deliver viruses and can only be read by the server that sent the cookies to you. You have the ability to accept or reject cookies by modifying your browser settings. Please note that you may not be able to use all of the site's features if you disable cookies.

Our website contains secure pages for collecting user information, and most data is stored in an encrypted format. We use various technical and administrative practices to help protect the confidentiality, security, and integrity of data stored in our system. Our servers use SECURE SOCKETS LAYER (SSL) technology.